Shipping
We currently ship only to USA addresses (incl APO Addresses.) Shipping is always free and we use Fed Ex as our primary carrier. If any of our products arrive broken, we'll rush out a replacement together with our sincere apologies... we will never let you down.
Returns / Refund Policy
We will accept returns of product not customized / not personalized, if the return is made within 30 days of receipt, and returned in re-sale condition. A full refund will be issued within 5 days, against the credit card used for the purchase.
Return shipping cost is the responsibility of the customer. All returns should be sent to:
Attn: Returns
134 E Neshannock Ave
New Wilmington, PA 16146
We do not accept returns of personalized product.
Please feel free to contact us at 800-507-2414 if you have any questions or product related issues.